Frequently Asked Questions

Quick answers to common questions. Can't find yours? Contact us.

What is BetaFair?+

BetaFair is a campaign platform where users browse categories, answer a qualifying question, use BetaCredits to join campaigns, and track transparent winner announcements when campaigns close.

What are BetaCredits?+

BetaCredits are the platform's internal credits used to join campaigns. You buy them in packages using supported payment methods. They are not cryptocurrency, legal tender, or an investment.

How are winners selected?+

When a campaign fills its credit target, a winner is chosen through a documented deterministic weighted draw. Participants with more credits have proportionally more chances. The proof data is stored and publicly visible.

Can I get a refund?+

BetaCredits used to join campaigns cannot be refunded. Unused credits may be eligible for a refund in limited circumstances at BetaFair's discretion. See our Terms & Policies for details.

Do I need to verify my identity?+

Email verification is required to participate. If you win a campaign, you may be required to complete identity verification before the prize is transferred.

Which payment methods are accepted?+

BetaFair currently accepts payments via Flutterwave.

What is the qualifying quiz?+

Before joining a campaign, you answer one short question related to the campaign's category. This confirms you're engaged with the category and qualifies your participation.

Can I join multiple campaigns?+

Yes. You can participate in any number of active campaigns, subject to each campaign's per-user credit limit.